Q. Will we have to share the party room with anyone else?
No, your celebration is private. We believe that private parties are the best for you from a safety, stress, and noise standpoint.
Q. How do I schedule a Treasure Castle Playland party?
It’s easy! Pick up your phone and give us a call. We’d be happy to reserve your special day and time! You can also request a date online.
Q. Is a deposit required?
A $100 non-refundable deposit is required to reserve your party. The balance is due and payable on the day of your party.
Q. How many guests can I invite?
You may invite the number of guests offered in your Themed Party. Please do not invite more adults to your party than the number of children attending your party.
Q. What time should my guests and I arrive at the party?
You can arrive 5 minutes prior to your scheduled party to allow time for check-in at Treasure Castle Playland.
For the guests' safety and enjoyment, socks are required for
play on the soft playland.
Q. Will Treasure Castle Playland provide supervision in the play area(s)?
Our fun and friendly staff provides
general supervision of the facility, but your children are your responsibility. We request you to follow our simple rules so that everyone can enjoy their visit!
Q. Can I bring food to my party?
You may bring an additional cake, but no other outside food is permitted.
Q. Can I bring in my own drinks?
We have a variety of beverages available for purchase. Outside beverages are not allowed.
Q. Can I bring my own goodie bags?
We provide cotton candy favor bags to all parties. If you'd like to provide giveaway
goodie bags, you're welcome to bring your own.
Q. Are there any additional items I need to bring to the party?
If you will be bringing an additional cake, please bring a serving knife, candle, and lighter (no matches please). We also have candles, cameras, and socks available for purchase.
Q. What if I need to reschedule my party?
To avoid additional charges, we require at least 10 days advance notice if you need to reschedule your party (your party must be rescheduled within two months of the original party date and your deposit will be applied towards your balance).
Remember that your deposit is non-refundable (no exceptions).
Q. Who can play at Treasure Castle Playland?
Children must be between the ages of 1-12 years old to enjoy the Castle. All kids aged 4 and up may enter the soft playland
unit or play on the Castle Climb Across Wall. The Castle Gardens toddler area is for children aged 3 years and under.
Q. Can a guest play while wearing a cast?
In the interest of safety, any guest wearing a cast or other motion limiting medical device (splint, sling, or brace) will not be permitted to play on some of the equipment, including the Climb Across Wall.
Q. Can adults play in the Playland?
No, not in the playland
unit. If you have an after-hours party, adults may play in the unit with the children attending a private birthday party with friends and family. As a safety precaution, we do not want children crawling around in the tunnels with adults that they do not know.